Privacy Policy


Company Information

RedLux is a Limited Company registered at:

Unit 5, The Quadrangle,
Abbey Park Industrial Estate,
Romsey, SO51 9DL
United Kingdom

Registered in England and Wales, company no. 5570023
Registered for VAT, no. GB 874 5773 74.


All content on this Internet site is owned or controlled by RedLux Limited and is protected by worldwide copyright laws. You may download content only for your personal use for non-commercial purposes but no modification or further reproduction of the content is permitted. The content may otherwise not be copied or used in any way. Any publications may not be reproduced without the express permission of all authors.

The owners of this site will use reasonable efforts to include up-to-date and accurate information in this Internet site, but make no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. Specifications on machinery and systems are subject to change without notification on this Internet Site. All the images on this Internet Site remain the property of RedLux Limited and are for visual representation purposes only.

This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site.


Privacy Policy

This privacy policy is to inform you, the user of this website- – what information we collect from you and how we use it. Please be sure to read this entire Privacy Policy before using, or submitting information, to this site. Any personally identifiable information in electronic communications to this Internet site is governed by this site’s privacy policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein.

This privacy policy applies between you and Redlux Ltd, the owner and provider of this website. Redlux Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or the provided by you in relation to your use of the website.

Please read this privacy policy carefully.


Contact Details

Our full details are:

Email address:
Postal address: Unit 5, The Quadrangle, Premier Way, Romsey, SO51 9DL
Telephone number: +44 (0)2380 263095

If you are not satisfied with the way a complaint you make in relations to Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK this is the Information Commissioners Office (ICO). The ICO’s contact details can be found on their website at


Words used in this Privacy Policy

In this privacy policy, the following definitions are used:

Data – collectively all information that you submit to Redlux Ltd via the website. This definition incorporates where applicable the definitions provided in the Data Protection Laws.

Data Protection Laws any applicable law relating to the processing of personal data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws and regulations and secondary legislation, for as long as the GDPR is effective in the UK.

GDPR The General Data Protection Regulation (EU) 2016/679;

We or us – Redlux Ltd, It shall also include any director, employee, consultant or agent of Redlux Ltd.

User or you – any third party that accesses the Website and is not either (i) employed by Redlux and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Redlux Ltd and accessing the website in connection with the provision of such services; and

Website – the website that you are currently using,, and any sub domains of this site unless expressly excluded by their own privacy policy.


Who this Privacy Policy applies to

  1. This privacy policy applies to only the actions of Redlux Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website.
  2. For purpose of the applicable Data Protection Laws, Redlux Ltd is the “data controller”. This means that Redlux Ltd determines the purposes for which, and the way, your Data is processed.


How we collect data

We collect Data in the following ways:

  1. Data is given to us by you; and
  2. Data is collected automatically.


Data that is given to us by you

Like many Web sites, this site collects information from its visitors both by asking you specific questions and by permitting you to communicate with us via e-mail and contact forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number and so on. Redlux will collect your Data in several ways, for example -when you contact us through the Website, by telephone, post or email.

In each case, in accordance with this privacy policy.

The data we may collect will be the following, but not necessarily all.

Identity Data – including your first name, last name and title and job title.

Contact Data – including your business address, email address and telephone numbers.

Preference Data – including your industry, the products that you are interested in and your communication preferences.


Data that is collected automatically

Cookies are bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences. This site does not use persistent cookies.

​”Navigational data” (“log files,” “server logs,” and “clickstream” data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This site uses navigational data.

When you access the Website, we will collect some of your Data automatically, for example:

  1. We automatically collect some information about your visit to the website. This information helps us to make improvements to Website content and navigation, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  2. This website also makes partial use of Google Analytics, a web analysis service from Google Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). For this purpose, Google Analytics uses cookies, i.e. text files that are saved on your computer and enable your use of the website to be analysed. As a rule, the information about your use of this website obtained by the cookie is transmitted to a Google server in the USA, where it is saved. However, your IP address will be shortened by Google if IP anonymisation is activated on the website. This applies within the EU member states or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities, and to provide the website operator with other services relating to website use and Internet use. Google will not merge other data with the IP address transmitted by your browser within the scope of Google Analytics. You can prevent the saving of cookies by setting your browser software accordingly. You may prevent Google’s capture and processing of the data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing a browser plugin available via the following link:


How we will use your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following activities:

Consent – Where you have given us consent to use your personal data for the purposes for which we intend to use it.

Legitimate Interest – Where it is necessary for the interests of our business in conducting and managing our business to enable us to give you the best products and services, and the best and most secure experience. We make sure we consider any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Legal Obligation – Where it is necessary to process your personal data to comply with a legal or regulatory obligation that we are subject to.

Purpose/Activity –

To register you as a new customer/supplier or potential customer/supplier- Consent

Provide marketing material to you – Consent

Market Research – Legitimate Interest

Information will never be passed to a third party. All information is used solely by Redlux Ltd.


Keeping Data secure

We will use secure and appropriate measures to safeguard your Data, for example:

  1. Access to your Data is controlled by a password and a username.
  2. We store your Data on secure servers.

Appropriate measures will be taken to deal with a suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately via this email address:

If you want details information from Get Safe Online on how to protect your information and your computers and decides against fraud, identity theft, viruses and many other online problems please visit Get Safe Online is supported by HM Government and leading businesses.


How long we keep your information for

  1. Unless a longer period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposed outlined in the privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.


Your rights

You have the following rights in relation to your data:

  1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “unfounded or excessive”. Where we are legally permitted to do so we may refuse your request. If we refuse your request, we will tell you the reasons why.
  2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  3. Right to erase – the right to request we delete or remove your Data from our systems.
  4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we use it.
  5. Right to data portability – the right to request we move, copy or transfer your Data
  6. Right to object- the right to object to our use of your data including where we use it for our legitimate interests

It is important that the Data we hold about you is accurate and current. Please keep us informed if your date changes during for the period for which we hold it.



This site may contain links or references to other Web sites. Please be aware that we do not control other Web sites and that, in any case, this Privacy Policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit.


Changes to this Privacy Policy

Redlux Ltd Reserves the right to changes this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.


Queries to Redlux

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us on

We try to respond to all privacy requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

This Privacy Policy was last updated on 23/07/2019